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The Diligence series

The questions the deck doesn’t answer.

Short, specific writing for investors evaluating TPAs, cost-containment vendors, and point solutions in the self-funded employer market. Each post is one question, answered first, then taken apart.

Aly Hollewijn·Nearly twenty years operating inside these companies·No equity, contingency, or referral fees

Latest

Will insurance actually pay for it? Evaluating women’s health and menopause telehealth platforms

What “we work with insurance” usually means, why TPAs are the channel these platforms skip, and the medical-versus-pharmacy swim lanes that send members on a reimbursement chase.

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Short answerMost of these platforms are cash-pay businesses with an insurance claim on the website. The diligence is whether there is a real path into the plans that already cover this care, through TPAs with a claims feed and a fixed fee schedule.

These are written for the associate running a diligence process, but they are the same questions a plan sponsor should ask before signing and an operator should be able to answer before raising. If you want them asked on your behalf, that is the diligence advisory practice. Choosing a TPA for a plan instead? Read Under the RFP: Vetting a TPA.

Vetting a deal in this market?

These posts are the questions. The diligence advisory practice is where I ask them on your behalf: single-target diligence, a standing advisor seat across your pipeline, or post-close operating work. No equity, contingency, or carry.

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